Return and Exchange |
Product(s) can be exchanged within 7 days from the date of purchase subject to- Customer returning the product unused, unwashed, unaltered and in its original condition with all tags intact. All exchange/ return requests should be emailed to priyanka@themulberry.in The original invoice must be produced at the time of exchange.
You may exchange your order only if no tassels and/or fall pico have been added on your request or confirmation. You will be responsible for any applicable customs and duties for both the returned shipment and the items we ship in exchange. (Please note that incoming shipments into India from overseas can attract very high custom duty charges. Those will need to be borne by the customer in case of an exchange.) To and fro shipping charges will be applicable in case of overseas shipments. All our apparel is made on order and cannot be exchanged. Fabrics are cut from the full yardage and cannot be exchanged. Any product that has been opened, unfolded, or tried on will not be exchanged. |